There remain issues with how Four Points Sheraton Havana describes the use at the property of credit cards/debit cards issued by United States-based financial institutions. Accessing the following portals today, 21 October 2016....

http://www.fourpointshavana.com/cuba-travel-information

IMPORTANT MESSAGE
IMPORTANT INFORMATION ABOUT SPECIAL CONDITIONS AT THIS HOTEL

Reservations for this Hotel are prepaid, and there are NO REFUNDS for changes or cancellation. Additional charges at the Hotel are NOT payable with U.S. credit cards and must be paid in CASH or with non U.S. issued credit cards.

IMPORTANT INFORMATION
ABOUT YOUR RESERVATION

http://www.starwoodhotels.com/fourpoints/property/overview/index.html?propertyID=4531&language=en_US

PAYMENT AND CANCELLATIONS

Reservations for this hotel are prepaid and there are NO REFUNDS for changes or cancellation for any guests, including SPG members. Additional charges at the Hotel must be paid in CASH or credit cards authorized for usage in Cuba (Please note-most US Based Credit Cards are NOT accepted in Cuba—check with your individual financial institution)

21 October 2016- Blog Post

Four Points by Sheraton Havana
Avenida 5ta A 76 - 80,
Miramar District
Havana, Cuba

SPG Category 6

20 October 2016
Payment and Cancellations

"Reservations for this hotel are prepaid and there are NO REFUNDS for changes or cancellation for any guests, including SPG members. Additional charges at the Hotel must be paid in CASH or credit cards authorized for usage in Cuba (Please note-most US Based Credit Cards are NOT accepted in Cuba—check with your individual financial institution)."

10 October 2016
Payment and Cancellations

"Reservations for this hotel are prepaid and there are NO REFUNDS for changes or cancellation for any guests, including SPG members. Additional charges at the Hotel are NOT payable with US credit cards and must be paid in CASH or with non US issued credit cards."

30 June 2016
Payment and Cancellations

“Reservations for this hotel are prepaid and there are NO REFUNDS for changes or cancellation. Additional charges at the Hotel are NOT payable with US credit cards and must be paid in CASH or with non US issued credit cards.”

On 13 October 2016, New York-based Mastercard Worldwide informed Stamford, Connecticut-based Starwood Hotels & Resorts Worldwide (a subsidiary of Bethesda, Maryland-based Marriott International), which manages the Four Points Sheraton Havana, that the company was incorrect in stating on its Internet site that credit cards issued in the United States were not permitted to be used at the property.

Mastercard Worldwide also informed the Central Bank of the Republic of Cuba, which responded that it was not aware of the situation, but would contact management of the Four Points Sheraton Havana.

Pompano Beach, Florida-based Stonegate Bank and San Juan, Puerto Rico-based Banco Popular of Puerto Rico, and Florida-based Natbank (although this remains unconfirmed) have authorization from the Office of Foreign Assets Control (OFAC) of the United States Department of the Treasury and from the Central Bank of the Republic of Cuba to have their Mastercard-branded credit cards and debit cards valid for use in the Republic of Cuba.

Mastercard has removed its restriction for the Republic of Cuba on the use of its branded products in the Republic of Cuba.