An Update From Airbnb About Its Operations In Cuba... 10,000 Listings

As of 3 October 2016, Airbnb had approximately 10,000 listings throughout the Republic of Cuba.

1) What is the total value of the rental revenue paid to the owners of the residences since Airbnb commenced operations in the Republic of Cuba?

Our typical fee structure from around the world applies in Cuba, details here: https://www.airbnb.com/help/article/384/what-are-the-service-fees. From there, Airbnb hosts in Cuba will be expected to follow the same rules that apply to all owners of casas particulares in Cuba. Currently, those who use the system of private houses in Cuba must pay 10% of what is earned per month to the government.

2) What is the average per night rate for the properties in the Republic of Cuba?  In Havana?

We don’t disclose average per night rate as that can vary greatly depending on the type of listing (entire house, private room, shared room, etc) and won’t give an accurate picture. However, we can confirm that the average booking in Cuba is about US $250, that’s game-changing income for ordinary Cubans.

3) How are the funds delivered from Airbnb to the owners of the properties in the Republic of Cuba?

Through intermediaries we are able to deposit funds into many of our Cuban hosts’ bank accounts. For hosts who aren’t able to accept funds this way we have partnered with a 3rd party to remit payments in the manner that our Cuban hosts select including door-to-door delivery of payments. As banking infrastructure in Cuba evolves we will reevaluate our payment procedures to suit the needs of our Cuban host community.

Guest service fee

We add a percentage-based service fee to guest payments every time a reservation is booked. This helps cover the cost of running our site and services.

The exact percentage depends on the subtotal of the reservation. The higher the subtotal, the lower the percentage so you can save money when booking large reservations. You'll see the exact amount in the price breakdown on the checkout page before you confirm and pay, and on your billing receipt.

If you cancel a reservation you booked as a guest, the service fee is non-refundable. If your reservation is canceled by the host and you choose to be refunded, the service fee is refunded in full.

To help cover the costs of running Airbnb, we charge guests a service fee every time a reservation is confirmed. The amount of this service fee varies and is based on a percentage of the reservation subtotal (before fees and taxes).

The exact amount of the service fee is displayed before guests confirm a booking. Guest service fees are typically 6-12% but can be higher or lower depending on the specifics of the reservation. The higher the subtotal, the lower the percentage so you can save money when booking large reservations.

We also charge hosts a host service fee to cover the cost of processing payments.

Host service fee

We deduct a 3% service fee from host payouts every time a reservation is booked at their listing. This helps cover the cost of processing guest payments.

You can see the exact amount by clicking on the reservation code in your Transaction History from the desktop version of Airbnb.
VAT

Depending on the country of residence of the host or guest, VAT on the service fees may be included as an additional amount over and above the total Airbnb service fee. Your guest or host service fee includes VAT, when applicable.
Conversion fee

For guests paying in a currency different from the default currency of the country where the listing is located, a 3% currency conversion fee applies in addition to any system wide base exchange rate in effect.